Can You Fix A Toxic Culture Without Firing People?

  1. When is calling a culture “toxic” appropriate? How bad do things need to be to earn that label?
  2. Gallup’s 2017 State of the Global Workplace report found that 67% of employees are “not engaged” and 18% are “actively disengaged” at work.
  3. Downsizing a workforce by 1% leads to a 31% increase in voluntary turn over the next year.
  4. Studies show that when employees feel valued by their companies, they are more committed and satisfied in their jobs and show fewer signs of stress and burnout.

We have reached a cultural tipping point in the workplace, driven by public attitude shifts on employment policies, blurred lines between work and home life, and generational differences in the expectations of work itself. It is no longer “enough” for employers to satisfy customers or appease shareholders; they must also become and remain good corporate citizens. Nowhere is it more important for employers to be good citizens than in the workplace itself, and there is no greater lever than the relationship between “People Managers” and their employees.

Johnny C. Taylor, Jr.

President and CEO, SHRM