We have reached a cultural tipping point in the workplace, driven by public attitude shifts on employment policies, blurred lines between work and home life, and generational differences in the expectations of work itself. It is no longer “enough” for employers to satisfy customers or appease shareholders; they must also become and remain good corporate citizens. Nowhere is it more important for employers to be good citizens than in the workplace itself, and there is no greater lever than the relationship between “People Managers” and their employees.

Johnny C. Taylor, Jr.

President and CEO, SHRM